Privacy Policy

Last updated: 13 October 2026

1. Who we are

The website fourdrealestate.com operates under the 4D Real Estate brand and is managed by ТОВ «4Д ГРУПА» (LIMITED LIABILITY COMPANY 4D GROUP), a company registered in Ukraine, EDRPOU code 46327851.

We are responsible for determining how and why personal data collected through this website is processed.

Registered address: 75 Kharkivska Street, Biliaivka, Odesa District, Odesa Region, 67602, Ukraine.

For privacy-related enquiries, contact info@fourdrealestate.com.

2. Information we collect

When you request a consultation or contact us, we collect the information you provide, including:

  • Your name.

  • Your telephone number, if provided.

  • Your WhatsApp number or Telegram username.

  • Your email address if you contact us by email.

  • Your messages, property preferences, and other information you choose to share during our discussions.

Our website is hosted by Squarespace. To operate and protect the website, Squarespace may process technical information such as your IP address, browser and device information, and website activity.

Please do not submit passport copies, payment details, or other sensitive documents through the general enquiry form. If documents are needed for a transaction, we will explain the purpose and appropriate method of providing them separately.

3. How we use your information

We use your information to:

  • Respond to your enquiry and arrange consultations.

  • Understand your property requirements and provide relevant information.

  • Communicate with you through your chosen contact method.

  • Take steps at your request towards a potential purchase or service agreement.

  • Operate and secure our website.

  • Meet applicable legal obligations and establish, exercise, or defend legal claims.

We do not use consultation enquiries to subscribe you to advertising campaigns or promotional mailing lists.

Depending on the purpose, we process information on the basis of your consent, steps requested by you before entering into an agreement, performance of an agreement, legal obligations, or legitimate interests where permitted by applicable law. These interests include website security and managing enquiries, subject to your rights.

4. Who may receive your information

Access is limited to people and service providers who need the information for the purposes described in this policy. These may include authorized team members, Squarespace, and our email service provider.

Enquiries are delivered to our business email. Squarespace may also process or retain submission information according to the website’s form settings and its service terms.

If you ask us to proceed with a particular property, we may share the information necessary for that transaction with the relevant developer. Before doing so, we will explain the intended recipient and purpose and obtain consent where required. Starting a consultation does not, by itself, authorize disclosure to every developer.

We may also disclose information where required by law or necessary for the lawful protection of our rights.

We do not sell personal data.

5. International processing

Our company is based in Ukraine, while our property services concern Bali, Indonesia. Our hosting, email, and communication providers may process information in other countries.

If you proceed with a property transaction, relevant information may be transferred to a developer in Indonesia. Any international transfer must have an applicable legal basis and any safeguards required by law. Where a transfer requires your specific consent, we will request it separately.

If you choose to communicate through WhatsApp or Telegram, those providers also process information under their own privacy policies.

6. How long we keep information

For enquiries that do not lead to a client relationship, we retain personal data for up to 12 months after our last substantive communication, unless earlier deletion is appropriate or legally required.

If you become a client, we retain relevant information for the duration of our relationship and afterwards only as necessary to meet applicable legal obligations or establish, exercise, or defend legal claims.

When information is no longer needed, we delete it or anonymize it. Residual backup copies may remain until they are removed through the relevant service provider’s backup cycle.

7. Cookies and website analytics

Squarespace uses cookies and similar technologies to support essential website functions. Its built-in analytics may also process visitor information, depending on the website settings.

We have not installed Google Analytics, Meta Pixel, or separate advertising trackers.

Where consent is required for non-essential cookies, they should only be enabled after you make that choice. Available cookie preferences can be managed through the website’s consent controls, where enabled, and through your browser settings. Blocking some cookies may affect website functionality.

Further information is available in Squarespace’s Cookie Policy:
https://www.squarespace.com/cookie-policy

8. Your rights

Subject to applicable law, you may request information about how your personal data is used, access to your data, correction of inaccurate information, and deletion of data that is no longer lawfully needed. You may also object to processing or withdraw consent where processing relies on consent.

Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Some information may still need to be retained on another lawful basis.

Send requests to info@fourdrealestate.com. We may ask for proportionate information to verify your identity and will respond within the period required by applicable law.

You may lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights or another competent supervisory authority, and seek judicial protection.

9. Security

We use reasonable organizational and technical measures to protect personal information and limit access to those who need it. No method of internet transmission or electronic storage is completely secure.

10. Updates

We may update this policy when our services, data practices, or legal obligations change. The current version will be published on this page with an updated date. Where required, we will provide additional notice or obtain fresh consent.